Terms of service

Terms of Service

1. Overview

This website is operated by NooMii.ae. Throughout the site, the terms “we”, “us” and “our” refer to NOOMII ECOM AND MANAGEMENT CONSULTANCY - FZCO, operating the online store NooMii.ae.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service. These terms apply to all users of the website, including browsers, customers, merchants and content contributors.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not access the website or use our services.

2. Company Information

Store name: NooMii.ae
Legal company name: NOOMII ECOM AND MANAGEMENT CONSULTANCY - FZCO
Trade license number: 88564
Registered address: IFZA Business Park, DDP
Email: support@noomii.ae
Website: www.noomii.ae

3. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or place of residence, or that you have given consent for any minor dependent to use this website.

You may not use our products for any illegal or unauthorized purpose. You must not violate any applicable laws, rules or regulations when using our website, services or products.

Any breach of these Terms of Service may result in the immediate termination of your access to our website and services.

4. Products and Availability

We aim to display our products, descriptions, images, prices, specifications and availability as accurately as possible.

However, we do not guarantee that product descriptions, images, colours, specifications, prices or other content on the website are always complete, accurate, current or error-free. Product colours may vary slightly depending on screen settings, device display and lighting conditions.

All products are subject to availability. We reserve the right to limit quantities, discontinue products or refuse orders at our discretion.

5. Pricing and Currency

All prices on NooMii.ae are displayed in AED, unless stated otherwise.

Prices may change without prior notice. We reserve the right to correct pricing errors, typographical errors or inaccuracies at any time, including after an order has been submitted.

If an order is affected by a clear pricing, product information or availability error, we may contact you to confirm whether you wish to proceed at the corrected price or cancel the order.

Where applicable, taxes, delivery charges and other fees will be shown during checkout before the order is confirmed.

6. Orders and Order Acceptance

After placing an order, you will receive an order confirmation by email. This confirmation does not automatically mean that your order has been accepted.

We reserve the right to refuse, cancel or limit any order for reasons including, but not limited to:

  • product unavailability;
  • suspected fraud or unauthorized transaction;
  • incorrect billing, delivery or contact information;
  • pricing, stock or product information errors;
  • violation of these Terms of Service.

If we cancel a paid order, we will refund the paid amount to the original payment method, subject to payment-provider and bank processing times.

7. Payments

We accept the payment methods shown at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method and that all payment details provided are accurate.

Orders may only be processed once payment has been authorized or received, depending on the selected payment method.

We do not store full card details on our website. Payment processing may be handled by third-party payment providers subject to their own terms, security standards and privacy policies.

8. Shipping and Delivery

Shipping options, delivery areas, estimated delivery timelines and shipping fees are shown during checkout or in our Shipping Policy.

Delivery timelines are estimates and may vary due to courier operations, public holidays, weather conditions, incorrect address details, restricted delivery areas or circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate delivery information. We are not responsible for failed or delayed delivery caused by incorrect, incomplete or inaccessible addresses.

Risk of loss or damage passes to the customer once the order has been delivered to the delivery address provided, unless otherwise required by applicable law.

9. Returns, Refunds and Cancellations

Returns, refunds, exchanges and cancellations are handled according to our Return and Refund Policy.

Please review our Return and Refund Policy before placing an order.

Nothing in these Terms of Service limits your rights under applicable UAE consumer protection laws.

10. Product Use and Customer Responsibility

Customers are responsible for using products safely, correctly and in accordance with any product instructions, labels, manuals or safety warnings.

We are not responsible for damage, injury, loss or defects caused by:

  • misuse or improper handling;
  • unauthorized modification or repair;
  • failure to follow product instructions;
  • normal wear and tear;
  • accidental damage;
  • use for purposes other than the intended product function.

11. Promotions, Discounts and Gift Codes

Promotions, discount codes and special offers are valid only under the specific terms stated at the time of the offer.

Discount codes may be limited by product, date, order value, customer segment or availability. Unless stated otherwise, discount codes cannot be combined, exchanged for cash or applied retroactively to previous orders.

We reserve the right to modify, suspend or cancel promotions at any time, provided this does not affect orders already accepted under valid promotion terms.

12. Accuracy of Information

We make reasonable efforts to keep website information accurate and up to date.

However, there may occasionally be information on our website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.

We reserve the right to correct errors, update information or cancel orders if any information on the website is inaccurate, at any time and without prior notice.

13. Third-Party Services and Links

Our website may include links to third-party websites, payment providers, apps, tools or services that are not owned or controlled by us.

We are not responsible for the content, accuracy, policies, practices or performance of third-party websites or services.

Your use of third-party services is at your own risk and may be subject to separate terms and privacy policies.

14. Personal Data and Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

We may collect and process customer data to operate the store, process orders, manage delivery, handle customer service, prevent fraud, run analytics and improve our services.

For details on how we collect, use, store and protect personal data, please review our Privacy Policy.

15. Intellectual Property

All content on this website, including logos, product images, text, graphics, icons, designs, layouts, videos and other materials, is owned by or licensed to NOOMII ECOM AND MANAGEMENT CONSULTANCY - FZCO, unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell or exploit any website content without our prior written permission.

16. User Comments, Reviews and Submissions

If you submit reviews, comments, feedback, images, ideas or other content to us, you grant us the right to use, edit, publish, translate and display such content for business, marketing and operational purposes, subject to applicable law.

You agree that your submissions will not:

  • violate any third-party rights;
  • contain unlawful, abusive, misleading or offensive content;
  • contain viruses, malware or harmful code;
  • misrepresent your identity or experience.

We reserve the right to remove or refuse user-generated content at our discretion.

17. Prohibited Uses

You may not use our website or services:

  • for unlawful purposes;
  • to violate UAE laws or any other applicable laws;
  • to infringe intellectual property rights;
  • to submit false or misleading information;
  • to upload viruses, malware or harmful code;
  • to collect or track personal information of others;
  • to interfere with website security or functionality;
  • to engage in fraudulent, abusive or harmful activity.

We reserve the right to terminate access to our website or services for any prohibited use.

18. Limitation of Liability

To the maximum extent permitted by applicable law, NOOMII ECOM AND MANAGEMENT CONSULTANCY - FZCO shall not be liable for indirect, incidental, special, consequential or punitive damages arising from your use of the website, products or services.

Our liability for any claim relating to an order shall not exceed the amount paid by you for the relevant product, unless otherwise required by applicable law.

Nothing in these Terms of Service excludes or limits liability where it would be unlawful to do so.

19. Indemnification

You agree to indemnify and hold harmless NOOMII ECOM AND MANAGEMENT CONSULTANCY - FZCO, its owners, employees, partners, suppliers and service providers from any claim, demand, loss, liability or expense arising from your breach of these Terms of Service or violation of applicable law or third-party rights.

20. Force Majeure

We are not responsible for delays or failure to perform obligations caused by events outside our reasonable control, including but not limited to natural disasters, government actions, courier disruptions, customs delays, labour disputes, internet outages, payment-provider disruptions, war, terrorism, pandemics or other force majeure events.

21. Termination

These Terms of Service remain effective unless terminated by either you or us.

You may stop using our website at any time. We may terminate or suspend your access if we believe you have breached these terms or engaged in unlawful, fraudulent or harmful activity.

22. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms of Service, the website or any purchase made through NooMii.ae shall be subject to the competent courts of the United Arab Emirates, unless otherwise required by applicable law.

23. Changes to These Terms

We reserve the right to update, change or replace any part of these Terms of Service at any time by posting updates on this website.

The latest version will always be available on this page. Continued use of the website after any changes means you accept the updated Terms of Service.

24. Contact Information

Questions about these Terms of Service should be sent to:

NooMii.ae
Legal company name: NOOMII ECOM AND MANAGEMENT CONSULTANCY - FZCO
Trade license number: 88564
Registered address: IFZA Business Park, DDP
Email: support@noomii.ae
Website: www.noomii.ae